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if this doesn't make your blood boil
Vet says airline kicked his service dog, insulted him
Video at the link

United Airlines Custome Care Contact information

Phone:800-864-8331

How to reach a live person:
Speak "Operator" at each prompt. This took me 3 times until their system gave up and transferred me to a live customer service rep.

Hours of Operation:
Available 24 hours a day, 7 days a week

Email:
customerrelations@united.com